Commissioning support unitsIn the past few years the topic of patient care and outcomes has rarely not been featured in the news. The level of care in care homes and the way in which hospital complaints are dealt with have been under constant scrutiny, and the need for immediate improvements is clear. While clinical commissioning groups (CCGs) that consist of GPs, registered nurses and specialist secondary care doctors are responsible for commissioning care and other health services, commissioning support units (CSUs) have recently been introduced to offer their support and to help improve matters from behind the scenes. Here, we’ll explore in further detail exactly what CSUs offer CCGs and how specific data capture solutions can aid them in doing so…

What do CSUs do to support CCGs?

CSUs have largely been introduced to provide the extra resource needed to better manage data, contracts and various admin duties, as well as help to ensure the correct equipment is purchased according to specified requirements. It is believed that poor record keeping, processing, analysis and the inability to make actionable insights from data collected are all reasons behind the inefficiency of the NHS and their failure to make effective decisions. Therefore, there are currently 19 CSUs dotted around the UK doing their best to provide the support needed to collect and utilise data in order to improve service within the healthcare industry. The NHS is responsible for ensuring CCGs successfully commission services for their local population and although CCGs do not have to engage in the services CSUs can offer, it would only benefit them and their patients if they were to make use of the additional support available to them.


How can data capture solutions helps?

In order to prove their worth and to be of good use to CCGs, CSUs must possess the necessary tools to be able to support CCGs where help is needed, which is where DCC comes in. At DCC, we regard patient experience and outcomes to be of the utmost importance and strive to provide the solutions needed to rectify poor record keeping and overall data management. Hospitals collect data from a wide range of resources and for a variety of reasons, for example, data might be collected in the form of audits from patients to discover how highly they rate their treatment. Capturing this data accurately and be able to analyse it effectively is imperative in order to ensure it can be put to good use. While Excel is a good starting point for collecting and organising data, an interactive dashboard that uses techniques to visualise data and bring it to life would enable them to bring data sets together and spot trends, formulating patterns and use their findings to help improve services.


The benefits of an interactive dashboard

The dynamic interactive dashboard can help CSUs in their attempts to support CCGs, regardless of the types of data, because the dashboard adds an extra dimension to the way in which data is viewed. Data collected can be viewed and analysed instantly using the dashboard, which creates visually responsive charts and graphs and easily identifies patterns and correlations in your data, allowing you to view the bigger picture and providing insights that would have otherwise been missed using Excel. It is these insights that enable important decisions to be made and actions to be taken, ultimately providing better care for us and our loved ones.


If you have any questions about the services DCC can provide or if you have a specific project in mind that you would like to discuss with us, please don’t hesitate to get in touch with the team, today. Read more about what we do and where our passion, ethics and morals are derived from.

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