Informational technology in healthcare is something to be considered in the environment of a nurse. Technology has the potential to speed processes up and increase productivity in working life. The barometer of any technology is one in which allows them to spend more time with patients and eliminates the likelihood of errors. Usually this is classed as healthcare IT solutions, however, we want to get away from such jargon and explain a real life example of using technology in the nursing

Handover Project

Handover in nursing is a term used to describe a shift change from a nurse to another.

DCC are currently working on a nursing handover project with Birmingham Women’s NHS. Previously, the hospital was utilising a manual approach in collecting the relevant data, which resulted in a health professional spending 56% of their time filling out paper adding to the fact that only 68% of the notes are legible. Upon nursing handover, a nurse would not be aware of updates on patients, would not know where to look or spend considerable amounts of time finding the relevant data.

Laptops and an electronic system of inputting data was introduced in the wards which increase legibility of notes to 100% and also reduced time spent completing paper by 15% allowing them to spend more time with patients. All in all it saved a health professional an hour a day, better spent in important duties and meeting vital responsibilities and overall ensures better delivery of care to the patients. The nursing handover project is an example of an innovation that meets the requirements of successfully implementing technology in a nursing environment.

Other ideas/concepts

What other ways could technology help, not only nurses but any health professional?

–          Digital pens: For remote health workers who are involved in home and social care. The pens can electronically store the data before export to a system.

–          Tablets/Kiosks: Are excellent for collecting patient experience, not only is it easier to manage data but using a wide variety of technology ensures you receive maximum engagement from patients who are suffering from a variety of different ailments.

–          Text and sentiment analytics: Analyse free text data using text and sentiment analytics. The intelligent engine applies a scale of sentiment to the feedback that has been received in patient experience using a complex 11 point sentiment scale. The engine can theme the data for you or you can pre-code to collect words matching specific themes. The final result is a graphical depiction of the data using bars, charts, heat maps and word clouds.

–          Fillable PDF: Have any PDF documents, which you have to print out then complete? Convert them into fillable PDF’s which can be completed and submitted online.

–          Data dashboards: A data dashboard permits a user to organise data how he/she wants on a blank canvas. Think of a car dashboard that has all relevant car gauges and indicators in one pace, a data dashboard achieves the same, allowing a user to look at the data at a snap shot view or dig at a granular level if need be. The end result is huge amounts of actionable insights that are not permissible via manual processing. DCC have utilised dashboard in various performance measure activity, estates and facilities data and for awareness campaigns.

Initiatives such as the Nursing Technology Fund allow health professionals to take advantage of the vast amounts of technologies available.

Practical assessment

DCC possess over a decade worth of experience in understanding how technology works best in a healthcare environment. Book you free onsite assessment if you’d like a practical demonstration on how these technologies work using your own data and systems. Alternatively, contact us to learn more.